In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization
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Value Chain Management SpecializationUniversity of Illinois at Urbana-ChampaignAbout this Course
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Shareable Certificate
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100% online
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Course 3 of 7 in the
Approx. 17 hours to complete
English
Subtitles: English
Skills you will gain
- Supply Chain
- Inventory
- Process Analytics
- Operations Strategy
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 7 in the
Approx. 17 hours to complete
English
Subtitles: English
Offered by
University of Illinois at Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
Start working towards your Master's degree
This course is part of the 100% online Master of Business Administration (iMBA) from University of Illinois at Urbana-Champaign.
If you are admitted to the full program, your courses count towards your degree learning.
Syllabus - What you will learn from this course
4 hours to complete
Course Orientation & Operations Strategy
Welcome to the world of Operations Management. Operations are the repetitive processes used to create and deliver products and services. Effective operations strategies and tactical management of such processes are vital to delivering quality product and services and creating value. Module 1 covers the basis of operations management and how it works in different kinds of organizations. Connecting operations management to other aspects of running an organization, it lays the groundwork for how to develop and implement a solid operations strategy.
4 hours to complete
17 videos (Total 90 min), 6 readings, 8 quizzes
5 hours to complete
Process Configurations and Metrics
5 hours to complete
12 videos (Total 86 min), 3 readings, 11 quizzes
3 hours to complete
Inventory Management
3 hours to complete
8 videos (Total 68 min), 2 readings, 7 quizzes
4 hours to complete
Supply Chain Management
4 hours to complete
11 videos (Total 68 min), 4 readings, 9 quizzes
Reviews
- 5 stars76%
- 4 stars17.24%
- 3 stars3.64%
- 2 stars1.33%
- 1 star1.77%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
by DCJun 22, 2017
Good explanation and presentation but i found it very theoretical and not really relevant to my current role ( Operations Coordinator in a big internet based service company)
by ABMay 3, 2020
THANK YOU UDATTA PALEKAR SIR FOR SUCH A BEAUTIFUL INSIGHT COURSE. MAKING EACH AND EVERY CONCEPT CLEAR. LOVED IT. ITS MORE THAN PERFECT I WOULD RECOMMEND EVERYONE TO TAKE THIS BEAUTIFUL JOURNEY!!!
by LCApr 30, 2020
As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .
by RONov 10, 2019
Great baseline for operations management. I wish however that the course was more balanced, with less concentration of such important content (particularly VSM) on week 4.
About the Value Chain Management Specialization
The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.
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